FAQ
Frequently Asked Questions
Orders & Shipping
š¦ When will my order ship?
Orders typically ship within 3-5 business days (holidays and weekends donāt count because even I need a break). If itās a busy season, it may take a little longer, but I promise itās worth the wait!
š« Do you ship internationally?
Nope, just the U.S. for now!
š¬ What if my package is delayed or lost?
Once your order is handed off to USPS, I have zero control over what happens next. If your package is delayed, lost, or delivered to an alternate dimension, please reach out to USPS directly. I wish I could personally track down every rogue package, but unfortunately, I donāt have that kind of power (yet). Most, if not all, packages include $100 of insurance.Ā If you need assistanceĀ after you've reached out to USPS, feel free to reach out, and I will help you in any way I can!Ā (within reason, don't be crazy)
Returns & Exchanges
š Can I return or exchange my order? š
āāļø What if I ordered the wrong size?
Please check the size chart before ordering! If youāre unsure, sizing up is always a safe bet. Because most of my items are made to order, I donāt accept returns or exchanges unless I made a mistake on your order. If somethingās wrong, let me know ASAP, and Iāll fix it! (I am human and I do make mistakes here and there! Because everything is made to order, mistakes can happen, but I always make it a point to fix those mistakes if I can!)
If the item is custom-made or holiday/event-specific, it cannot be exchanged for sizing. Most other designs can be exchanged for sizing, but the purchaser is responsible for return shipping. We will cover the cost to ship the exchange back to you.
If you have any questions about returns, exchanges, expected delivery, or anything else shipping-related, contact us below!
Products & Care
š¤ How should I care for my apparel?
To keep your designs looking fresh:
- Wash inside out in cold water
- Hang dry or tumble dry low (no high heat unless you like a distressed look)
- Avoid ironing directly on the design
- Love it like itās your favorite hoodie
š Will my design fade or crack?
Not if you treat it right! Our designs are printed with high-quality ink to last. Follow the care instructions, and itāll stay looking sharp.
Custom & Wholesale Orders
āļø Can I request a custom design?
Maybe! If you have an idea that fits my vibe, shoot me a message, and weāll see if itās something I can make happen.
š¦ Do you offer wholesale or bulk orders?
Yes! If you need a bunch of tees for an event, business, team, your personal fan club, or cult (just kiddingā¦ or are we?) send me a message for bulk pricing.
NSFW, Weed, & Spicy Designs
š Whatās the deal with the āunfilteredā section?
Thatās where the fun stuff livesācuss words, sex-positive designs, and weed-friendly gear. If thatās not your thing, no worriesājust stick to the main collection!
Our Values
š³ļøāš Are you an inclusive, progressive business?
Absolutely! This shop is LGBTQ+ friendly, BIPOC friendly, body-positive, pro-equality, and unapologetically progressive. Hate has no place here. If youāre looking for a store that supports inclusivity, human rights, and a little rebellion, youāre in the right place.
If that offends youā¦ just pretend it doesn't exist, like you do with homelessness, genocide, wealth inequality and common sense. š
Other Questions?
Didnāt find what you need? Email me at jazzabelleboutiquestjoe@gmail.comĀ or slide into my DMsāIām happy to help!